A live chat is a real-time method of communication between a web hosting company's support team and its customers. It is an efficient method to get some information about the web hosting services or have some issue resolved because you are talking to a live agent. The advantages of using a live chat service rather than calling or opening a ticket are the low possibility of errors when you exchange data like usernames or domain names, the more rapid response time as the communication is real-time plus the fact that you don't have to stay on the chat all the time - you're able to do something different while the agent investigates the issue involved. Also, you are able to join a live chat room from any computer that's connected to the world wide web, avoiding the telephone rates that you will have to pay in case you're calling to a different country.

Live Chat Support in Website Hosting

We supply a live chat assistance service for all website hosting that we offer and we can help you with almost everything live. In case you don't have an account with us yet, we can provide you with more information about the packages so as to help you to get the most appropriate plan. In case you are an existing client, we are able to help you with any general or billing matter and with numerous common tech troubles, for example an email address setup in a desktop e-mail client. In case you are unable to give us a call for whatever reason or you are in a country where we don't have a local telephone number, our live chat will be the best way to get in touch with us. Certainly, some troubles require extra time to analyze and test, therefore you will have to open a support ticket to our technicians, but nonetheless, we are able to save your time and assist you with lots of troubles on the chat.