If you have ever had a website hosting account in the past or you've dealt with any other type of online service, you probably know from your own experience that for a lot of things it's better to talk to a live person over the phone instead of exchange support tickets or e-mail messages. If you want to find out more about a particular service before you buy it or in case something small needs to be made, for instance, it will be easier and faster to do it real-time. When you have the option to connect with representatives by phone, it is very likely that you're dealing with an actual web hosting provider, not a reseller. The level of support that you'll get on the phone differs between different providers - from general matters to expert technical support. Generally most of the providers offer pre-sales assistance and first level telephone support, while more complicated tech issues are handled via electronic mail or tickets.

Phone Support in Website Hosting

Since we have live phone support 14 hrs daily, you will be able to contact us and talk with our customer support representatives to get more info about all of the website hosting that we supply and ensure that our servers match the system requirements for your websites before purchasing anything. For your benefit, we have telephone numbers on three different continents and you'll be able to call the one nearer to you - in the United States of America, the UK or Australia. If you're already an existing customer, you will be able to call about general and billing matters, and about some technical ones. If the situation is strictly technical or it needs more time to handle, you'll have to employ our ticketing system, that will allow both you and our technical support team to monitor the details provided by both sides.