1 hour ticket response
We are committed to delivering a rapid and adequate solution to each client support ticket sent by a client. Our expert client service team members will review your query and will offer you the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, our average customer support ticket response time has proven to be 20 minutes.
A Top–Notch Support Service
Each member of our customer care team has many years of experience in the website hosting sphere and almost all of them have been with us for at least five years. They are all ready to respond to all your inquiries in the most competent way possible.
An Easy–to–Navigate Help Center
To help you find a quick suggestion on how to use a particular feature, we have implemented a truly intuitive Help Center section in the Control Panel. You can search through a big selection of web hosting account administration articles and website management articles, check out our F.A.Q. repository or watch our educational video tutorials.
